Effective Date: September 07, 2025

By Astergo Infotech Pvt Ltd

Introduction

TBill – Restaurant Billing & QR Ordering System ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect the following categories of information:

Account & Identity

Owner/admin name, email, phone, restaurant/business profile.

Business Data

Menu items, orders, bills, KOT, taxes/GST, discounts, tables, staff roles, inventory/stock, supplier details.

Payment Data

Payment mode (cash, UPI, card). We do not store card numbers or UPI PINs.

Device & App Info

Device model, OS, app version, IP, crash logs, and analytics events.

Files/Media (optional)

Logo, menu images, PDF/receipt exports, backup files.

Location (optional)

For outlet tagging, delivery radius, or compliance reports if you enable it.

2. How We Use Information

  • Provide and operate POS billing, QR ordering, inventory, KOT, and reporting features.
  • Create bills, invoices, receipts, and GST-compliant reports.
  • Maintain security, prevent fraud, and debug issues.
  • Improve features, UX, performance, and reliability.
  • Comply with legal and tax obligations.

4. Data Sharing & Disclosure

We do not sell personal data.

We may share data with:

Service Providers

Cloud hosting, databases, backups, analytics, crash reporting, notification providers—only as needed to operate the app.

Integrations (optional)

Printers, payment gateways, SMS/email providers, or accounting tools—only if you connect them.

Law Enforcement/Regulatory

When required by law, subpoena, or to protect rights and safety.

All vendors are bound by confidentiality and data-processing obligations.

5. Data Retention

We retain business records (orders, bills, reports) for as long as your account is active or as required by law.

You can request deletion/export of your account data by contacting support@astergo.in. Backups may persist for a limited time as part of disaster recovery.

6. Security

We implement industry-standard measures (encryption in transit, hashed credentials, access controls, least-privilege). No method of transmission or storage is 100% secure.

7. Your Rights

Subject to law, you may request to access, correct, export, or delete your personal data, and to object/restrict certain processing.

Contact: support@astergo.in

8. Children's Privacy

Our app is intended for businesses and not for children under 13 (or the age required by local law). We do not knowingly collect data from children.

9. International Transfers

Your information may be processed on servers located outside your region. We take steps to ensure appropriate safeguards are in place.

10. Permissions & Purpose

Depending on features you enable, the app may request:

Camera

Scan QR codes, capture product/menu images.

Storage/Photos

Save or upload receipts, reports, logos, backups.

Bluetooth/USB/Network

Connect to thermal/Bluetooth printers and peripherals; internet for sync & backups.

Location (optional)

Outlet tagging, delivery features, or compliance (if enabled).

You can manage permissions in your device settings. Certain features may not work without permissions.

11. Third-Party Services

If you use external payment gateways, SMS/email providers, or integrations, their privacy policies apply. Review them before enabling.

12. Data Safety Disclosure (Google Play)

We disclose data collection, sharing, and security practices in the Google Play Data Safety section consistent with this policy. Some data is processed on-device and not transmitted.

13. Changes to This Policy

We may update this policy from time to time. Material changes will be highlighted in-app or via email. The "Effective Date" above indicates the latest revision.

14. Contact Us

Astergo Infotech Pvt Ltd

support@astergo.in
+91-9163091507 +91-8201345655
https://astergo.in